May I pre-pay the cremation costs?
Yes, and you receive our guarantee that this is all you will ever pay for your cremation services. At the time of death, we will handle the arrangements promised. Prepayments are placed in an insurance policy for your protection.
Are there any other fees payable?
Yes. Depending on the services you have arranged, there will always be charges for items such as document procurement, certified copies of the death certificate issued by the county of death, selected merchandise, newspaper obituaries and cemetery expenses.
May I change my instructions in the future?
Yes. You may change any instructions you wish by just contacting us.
How do we know that we get the right cremated remains back?
Our cremation facility uses sophisticated identification and tracking procedures including stainless steel, individually numbered identification discs, fingerprinting and identification tags. The steel tags have the crematory name and a cremation number stamped into them. Throughout the cremation process, the identification disc remains with the deceased.
How long does the cremation process take?
The typical cremation process requires 7-10 business days (excluding weekends and holidays). Our providers continuing objective is to process the paperwork as expediently as permissible and complete the cremation process in a timely manner. Due to factors beyond our control, interruptions delaying the return of cremated remains can occur.
What is an alternative cremation container?
An alternative cremation container is a durable and combustible container in which a decedent is placed into at the crematory. The container must be closed and leakresistant. A rigid cardboard container is acceptable by most crematories.
Do I need certified copies of a Death Certificate and if so, how do I obtain them?
Certified copies of a death certificate are legal documents generated from the Texas Dept. of Health indicating “legal proof” that a death has occurred. Certified copies of the death certificate are required for filing of insurance claims; cancellation of pensions, trusts, or annuities; transfer of title or deed for properties owned by the decedent; transfer of stocks or bonds, etc.
Individual amounts may vary based on the number of assets or properties the deceased held at the time of death. Our providers can obtain death certificates for you from the county in which the death occurred.
What Can Be Done With The Cremated Remains?
There are many options. Remains can be buried in a cemetery lot or cremation garden, inurned in a columbarium, kept at home, or scattered on private property. Our providers will be happy to discuss these options with you and make any arrangements.
Do People Choose Cremation Only To Save Money?
While some people select cremation for economy, many choose this option for other reasons. The simplicity and dignity of cremation, environmental concerns, and the flexibility cremation affords in ceremony planning and final disposition all add to its increasing popularity.